TV Solutions
Smart Mobile
Video on Demand
 

What software is required to view videos on LifeStream

Windows System Requirements

Processor: Intel Pentium 3 or equivalent (Pentium 4+ recommended)
Operating System: Windows 2000, Windows XP (Home, Media Center and Professional with Service Pack 2 and all Microsoft Updates), Windows Vista (Home Basic, Home Premium, Business, Ultimate or Enterprise editions)
RAM: 128 MB minimum (512 MB recommended)
Video Card: 32 MB minimum (128 MB recommended)
Browser: Internet Explorer (version 6 or higher) or Mozilla Firefox (version 1.5.0.0 or higher)
Screen Resolution: 1024 x 768 minimum (1280 x 1024 recommended)
Internet Connection: Broadband/High Speed DSL, Cable, T1, etc. Dial-up
Dial-up connections are supported with flash media (24/7 & Video On Demand) via bandwidth selection but may not be accesible during Live Event Broadcasts

Windows 98/ME Is Supported but may be problematic during full screen mode
The Full Episode player may be distored with Windows 98 or Windows Me. For optimal viewing Lifestream requires Windows 2000, Windows XP or Windows Vista.

Mac System Requirements

Operating System: Mac OS X 10.3 "Panther" or higher
RAM: 128 MB minimum (512 MB recommended)
Video Card: 32 MB minimum (128 MB recommended)
Browser: Safari (version 1.3.2 or higher) or Mozilla Firefox (version 1.5.0.0 or higher)
Screen Resolution: 1024 x 768 minimum (1280 x 1024 recommended)
Internet Connection: Broadband/High Speed DSL, Cable, T1, etc. Dial-up
Dial-up connections are supported with flash media (24/7 & Video On Demand) via bandwidth selection but may not be accesible during Live Event Broadcasts

Media Player Requirements

Adobe Flash Player 10.
To upgrade to the latest version of Macromedia Flash Player: Click here

Browser:
Mozilla Fire Fox version 1.5.0.0 or higher. To upgrade to the latest version of Mozilla Firefox: Click here
Microsoft Internet Explorer 6.0 or later (preferred) To upgrade to the latest version of Microsoft Internet Explorer: Click here

 

I can’t see the video playing.

Our system requires that you download and install the most up to date version of Adobe Flash Media Player to view our content. Below are the installation instructions

download flash
Download Adobe Flash Player

Windows Mac
  1. Installation of Adobe Flash Player may require administrative access to your PC, which is normally provided by your IT department or your administrator. For the installation to succeed, you may be asked to close all open browser windows during the installation.
  2. Click the Download Now button above. A dialog box will appear asking you where to save the Installer.
  3. Save the Installer to your desktop, and wait for it to download completely.
  4. An Installer icon will appear on your desktop. Double-click on it.
  5. You may be prompted to close open browser windows to continue with the installation.
  6. You can verify the version you have installed by visiting the About Flash page.
  1. Installation of Adobe Flash Player may require administrative access to your PC, which is normally provided by your IT department. For the installation to succeed, you will be asked to close all open browser windows during the installation.
  2. Click the download link to begin installation. If a dialog box appears, follow the instructions to save the installer to your desktop.
  3. Save the Installer to your desktop, and wait for it to download completely.
  4. An Installer icon will appear on your desktop. Double-click on it.
  5. Read and click through the dialog boxes. You will be prompted to close all open browser windows to continue with the installation.
  6. When the Install button appears, click it to install Adobe Flash Player into your browser's plug-ins folder.
  7. You can verify the version you have installed by visiting the About Flash Player page.

If you have installation questions or need help troubleshooting Adobe Flash Player, go to the Support Center.

Why are the videos freezing or choppy?

Your video quality depends on the speed of your internet connection and the bit rate (dial up, low bandwidth or high bandwidth) that you choose to view your video. You should choose the video speed that matches your internet connection.

If you have dial up speed, you will not be able to stream video any faster than the dial up connection. If you have DSL or Broadband connection, you will be able to watch video in low bandwidth or even high bandwidth depending on how fast your internet connection. LifeStream offers multiple streaming speeds for you to accommodate your internet connections.

Please be aware that even if you have high speed broadband internet connection, traffic congestion from users in your region or nation could interrupt or decrease your video performance.

 

How do I enlarge the video to Full Screen?

Click on the full screen button located in the bottom of your video player in the media player.

How do I close the full screen video to the smaller size video?

Press the escape (esc) button on your keyboard or pless the fullscreen buttom at the bottom of the full screen window.